Payment Policy

Last Updated: September 28, 2026

At Onamior, we aim to provide a straightforward and secure checkout experience.

1. Payment Method

Onamior accepts payments through PayPal.

PayPal allows customers to complete payment using the payment options made available through their PayPal account or PayPal checkout experience.

The payment options displayed to you may depend on your location, PayPal account, device, eligibility, and other factors determined by PayPal.

2. Payment Processing

When you select PayPal at checkout, you may be redirected to PayPal or provided with a PayPal checkout interface to complete your payment.

Payment authorization is handled by PayPal.

Onamior does not need to directly process or store your complete payment card credentials when those details are handled by PayPal.

3. Order Confirmation

Your order is normally processed after payment has been successfully authorized and the order has been received by our system.

You should receive an order confirmation containing information about your purchase.

Please review the confirmation carefully.

4. Payment Verification

In certain circumstances, additional payment verification may be necessary.

This may occur because of:

  • Payment-provider security checks

  • Fraud-prevention measures

  • Incorrect billing information

  • Payment authorization issues

  • Technical issues

  • Other payment-related circumstances

If payment cannot be successfully authorized, we may be unable to fulfil the order until payment is successfully completed.

5. Failed Payments

If your PayPal payment fails, your order may not be successfully completed.

You may try the payment again or use another payment method if one is available at checkout.

If you believe you have been charged but did not receive an order confirmation, please contact us.

6. Currency

Prices are displayed in the currency shown on our website and checkout.

Where PayPal performs a currency conversion, the applicable exchange rate and conversion terms may be determined by PayPal or the relevant financial institution.

7. Refunds

Approved refunds are generally returned through the original payment method.

For PayPal purchases, refunds are generally processed through PayPal.

Our standard refund processing timeframe is within 10 days after the returned item has been received and approved, subject to statutory requirements where applicable.

Once a refund has been processed by Onamior, the time required for funds to appear in your account may depend on PayPal or your financial institution.

8. Payment Security

Payment processing is performed using third-party payment infrastructure designed to handle payment information securely.

Customers should ensure that they only provide payment credentials through the legitimate checkout experience.

Onamior will never intentionally request your complete PayPal password or security credentials by email.

9. PayPal Terms

Use of PayPal is also subject to PayPal's applicable terms, policies, and conditions.

Where a payment is processed through PayPal, certain aspects of the payment transaction are governed by PayPal.

10. Contact

For questions about an Onamior order or payment, contact:

Email: support@onamior.com
Phone: +44 208 890 8887

Monday–Friday: 09:00–17:00 GMT
Saturday–Sunday: Closed

Onamior
1 Roding Way
Wickford SS12 9BD
United Kingdom